Bejil's Privacy Policy — Your data, our responsibility.

1Introduction

Bejil (referred to as "we", "us", or "the platform") is a trusted online gaming and entertainment service provider. This Privacy Policy explains in detail how your personal information is collected, used, stored, and kept secure.

By registering on Bejil or using our services, you agree to this Privacy Policy. We believe protecting a member's personal privacy is not just a legal obligation — it is an ethical responsibility. That is why we make every effort to keep your information safe at all times.

This Privacy Policy has been prepared in accordance with international data protection laws and current best practices. We will notify you in advance of any changes.

2What Information We Collect

The Bejil platform collects only the information necessary to provide its services. We never request unnecessary or excessive data.

Information Provided Directly by You:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address (district, division, postcode)
• National ID or passport number (for KYC verification)
• Preferred payment method and related details

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Which pages you visited on the platform and how long you spent on them
• Gaming History & Transaction Records
• Login Time & Location Data

How We Collect Data:

3How We Use Your Information

Bejil uses your information solely for specific, legitimate purposes. Your data is never misused or processed beyond what is required.

Primary Use Cases:

• Account Management: To create, manage, and secure your account.
• Service Delivery: To keep gaming, transactions, and other platform services running smoothly.
• KYC & Compliance: To verify identity in compliance with applicable laws and regulations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To provide fast and effective resolution to your issues.
• Personalization: To recommend games and offers tailored to your preferences.
• Contact: To send you important updates, bonus offers, and security notifications.
• Responsible Gaming: To review your gaming activity and provide assistance where needed.

4Data Sharing & Disclosure

Bejil never sells your personal information to third parties. However, data sharing may be necessary in the following limited circumstances:

Data Sharing Scenarios:

• Payment Processors: Transactions are processed through a PCI-DSS compliant payment gateway.
• Legal Obligations: In response to a court order or a lawful request from a regulatory authority.
• Service Providers: Limited data may be shared with trusted partners for technical support — strictly under confidentiality agreements.
• Fraud Prevention: With relevant authorities to prevent potential financial crimes.

5Cookie Policy

Bejil uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for core platform functionality — such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences such as language and theme settings.
• Analytics Cookies: To understand which pages are most used and to improve our services.
• Security Cookies: To prevent fraudulent activity and CSRF attacks.

You can disable non-essential cookies at any time through your browser settings. However, doing so may limit certain features of the platform.

6Data Protection Measures

Bejil follows the highest industry standards to protect your information. Our security infrastructure is built across multiple layers of protection.

Technical Safeguards:

• All data transfers are secured with 256-bit AES encryption and TLS 1.3.
• Firewall and Intrusion Detection System (IDS) active 24/7.
• Regular third-party security audits and penetration testing.
• Two-Factor Authentication (2FA) is available.
• Suspicious login attempts are automatically detected and alerts are sent out.

Administrative Safeguards:

• Only authorized personnel are permitted to access your information.
• All staff are required to complete mandatory data protection training.
• A complete audit trail of all data access is maintained.

7Your Rights

Bejil believes every member has full ownership over their personal data. We uphold the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days. Certain information may need to be retained for a set period due to legal obligations.

8Data Retention Period

Bejil retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal obligations or resolve disputes.

General Retention Period:

• Active account data: retained for as long as the account remains active.
• Transaction records: retained for a minimum of 5 years after account closure (in compliance with financial regulations).
• KYC documents: minimum 5 years after account closure.
• Customer support records: 3 years after account closure.
• Log files: retained for a maximum of 12 months.

9Minor's Privacy

The Bejil platform is strictly restricted to users aged 18 and above. We do not knowingly collect personal information from minors.

We verify age at registration. Anyone under 18 attempting to sign up is immediately rejected.

10Privacy Policy Updates

Bejil may update this Privacy Policy from time to time — in response to new technologies, legal changes, or service improvements.

• You will be notified at your registered email address before any significant changes take effect.
• The effective date of any updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• For significant changes, we will display a prominent notice on the platform.

11Get in Touch

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.